Cision, a comprehensive global media platform, is proud to announce that it has been named an Adoption Hero for 2022, as part of ChurnZero’s third annual ChurnHero Awards, honoring the company uses ChurnZero’s platform as an example and replicates customer success best practices with remarkable results.

“Delivering remarkable customer experiences is our number one priority at Cision, both from a product and service perspective. As the communications landscape is rapidly changing, it’s more important than ever that our customers receive maximum value to put public relations at the forefront of their success,”

“This award truly exemplifies our commitment to understanding our customers’ objectives and giving them the right recommendations on how to use our products and services to achieve them.”

Jay Webster, Cision Chief Product & Technology Officer and Cision Comms Cloud President.

Cision Communications Cloud enables communicators to connect to a network of over 1.1 billion media and influencers, easily targeting and engaging them in monitoring, awareness campaigns coverage and measuring actual business results.

“This year, we partnered with ChurnZero and leveraged their platform, data insights and customer success expertise to understand our users at a much deeper level,”

“This intelligence allows our teams across the entire customer journey to share best-practice with customers and enable them to achieve their desired business outcomes.”

Amy Gorham, Cision’s Vice President of Customer Experience.

This year’s ChurnHero Awards recognize companies in five categories, each representing a core customer experience goal: integration, adoption, innovation and expansion, customer support, and innovation. The companies submitted a case study of their achievements and were assessed by ChurnZero on innovation, customer focus, and data-driven decision-making.