ACI Worldwide, a global leader in mission-critical, real-time payments software, has been honored by Juniper Research in Future Digital Awards 2022 Fintech & Payments, which recognizes innovation in payments, retail and fraud prevention. ACI Smart Engage received the highest accolade — a Platinum Award — in the “Retail Innovation of the Year” category.
Using location, voice, and picture recognition technology, ACI Smart Engage is a cutting-edge mobile engagement platform that enables retailers worldwide to provide their inventory of goods and services directly to consumers’ smartphones, elevating on-the-go shopping to a whole new level. It is a component of ACI Omni-Commerce, a safe omnichannel payment processing platform that can be customized to meet the needs of merchants for in-person, online, and mobile transactions.
“With ACI Smart Engage, merchants can achieve higher returns on their marketing expense, along with low consumer acquisition costs, by engaging consumers and turning interactions into sales with AI-enabled, one-click, in-app purchases,”
“Consumers are reaching for their smartphones to make informed buying decisions more than ever before, so innovation that fosters direct engagement between merchants and their customers is becoming essential.”
Basant Singh, head of the merchant, ACI Worldwide.
“ACI Smart Engage was recognized by the judges as the standout retail innovation, which can significantly influence the wider market,”
“The line between shopping and payment channels is increasingly blurred — the mobile engagement platform that ACI has developed helps merchants to respond to rapid changes in technology and evolving shopper behaviors.”
Nick Maynard, head of research, Juniper Research.
Merchants can actively forge a seamless relationship with customers and increase income by adding ACI Smart Engage to their current mobile applications. In addition to integrating with scannable media and audio tags within TV, print, and radio commercials, posters, magazines, catalogs, and window displays, ACI Smart Engage may launch purchase engagements depending on location.
“We are honored to receive this recognition from Juniper Research, which highlights the strength of our merchant payment solutions across verticals and geographies, as well as reflecting our ongoing commitment to product R&D and innovation,”
“The win validates our strategy and success, as our Omni-commerce solution continues to help merchants meet the customer where and when they want to buy.”
Debbie Guerra, chief product officer, ACI Worldwide.