Digital communities have come a long way since the days of LinkedIn Groups and Second Life.
In fact, bolstered by a new wave of innovative tech solutions and ever more savvy and hard-to-reach buyers, in 2021, they look like an increasingly sophisticated means to enable customer intimacy and enable better and more collaborative relationships.
What’s more, they provide a safe space where decision makers get to enhance their network and learn and share experiences without the risk of unleashing a torrent of sales enquires.
