Trends in Customer Engagement Having an Effect on Marketing Strategies The year is going to be entirely centered on digital channels for marketers. In...
Many in the digital marketing community have been questioning how artificial intelligence can permanently alter our profession since the announcement of ChatGPT by OpenAI...
Digital transformation is the process of using digital technologies to fundamentally change the way a business operates and delivers value to its customers. The...
You may already be using IVR (Interactive Voice Response) to route calls to specific departments, reduce wait times, and even handle simple call center...
Measuring, analyzing, and acting on the data collected during your email marketing is essential if you want to demonstrate the performance of your channel...